Return Policy for Digital Products

Thank you for purchasing from Ultima-X.com. We are committed to ensuring your satisfaction with our digital products. Please read our return policy carefully before making a purchase.

1. Digital Products

Ultima-X.com offers digital products, including but not limited to software, Expert Advisors (EAs), and trading bots. Due to the nature of digital products, once delivered and accessed, they are deemed "used."

2. Non-Returnable and Non-Refundable

Given the characteristics of digital products, Ultima-X.com does not accept returns or offer refunds. It is impossible to track whether the customer has deleted our digital product from their computers, storage devices, or online or cloud storage services. Therefore, all sales of digital products are final.

3. Product Delivery

Upon successful payment, you will receive an email with instructions on how to download and access your digital product. Please ensure that the email address provided during the purchase process is correct. If you do not receive your product within 24 hours, please contact our customer support team at info@ultima-x.com

4. Product Issues

If you experience any issues with downloading or accessing your digital product, please contact our customer support team immediately. We are here to assist you with any technical difficulties you may encounter to ensure you have full access to your purchase.

5. Contact Information

For any questions or concerns regarding our return policy, please contact our customer support team:

- Email: info@ultima-x.com]

We appreciate your understanding and cooperation in this matter. Your satisfaction is important to us, and we are dedicated to providing the highest quality products and support.

Thank you for choosing Ultima-X.com.